Desert Air Heating & Cooling, Inc ("Desert Air," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through desertair-hvac.com (the "Site") and when you call, text, or email us, how we use it, who we share it with, and the choices you have.
We do not take financing applications or payment card numbers through this Site. If you apply for financing, your application is handled by the financing provider under its own privacy policy.
If you text us or give us your mobile number, we may call or text you back about your request, quote, appointment, or service. Message frequency varies with your request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP or by telling us you no longer want to receive texts, and you can reply HELP or call (760) 385-5629 for assistance.
We do not sell, rent, or share mobile phone numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only in these situations:
The Site itself does not set advertising cookies. Google Analytics sets cookies that help us tell visits apart and measure how the Site is used, and Google may collect information about your visits to this and other websites over time through those tools. You can learn more at How Google uses information from sites that use its services.
Your choices:
Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard for DNT, the Site does not currently change its behavior in response to DNT signals.
Quote form submissions are delivered to our office email inbox. The Site does not store them in a database. We keep inquiries and customer records for as long as needed to respond to you, complete and warranty our work, and meet our legal, tax, and licensing obligations, and then delete them or remove the details that identify you. Analytics data is retained by Google according to the retention settings on our account.
The Site is served only over an encrypted (HTTPS) connection, and access to customer information is limited to the people who need it to serve you. No website or method of transmission is completely secure, so we cannot guarantee absolute security. If you have reason to believe your information is at risk, please contact us right away.
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Contact us using the details below. We will verify your identity and respond within a reasonable time. We may need to keep certain records where the law requires it, such as records of completed work.
California's "Shine the Light" law (Civil Code section 1798.83) allows California residents to ask whether a business has disclosed their personal information to third parties for those parties' direct marketing purposes. We do not make such disclosures.
The Site is intended for adults who own, rent, or manage property. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.
The Site links to our profiles on Google, Facebook, and Yelp, and to other third-party websites. Those sites have their own privacy policies, and we are not responsible for their practices.
If we change this policy, we will post the updated version on this page and update the effective date at the top.
Questions or requests about this policy or your information can be sent to:
Desert Air Heating & Cooling, Inc